FAQs

Frequently asked questions

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Yes — we accept most major insurance plans including Aetna, Cigna, CareFirst BCBS, Optum, United Healthcare, and Johns Hopkins. We'll verify your benefits before your first visit.

Both. We offer virtual sessions across Maryland and in-person visits at our Silver Spring Maryland clinic. You can switch between them based on what works for you.

We see children 13+, teenagers, young adults, adults, and seniors. Each age group is met with developmentally appropriate care.

Initial psychiatric evaluations are 60 minutes. Medication follow-ups are 25–30 minutes. Therapy sessions are typically 45–50 minutes.

We ask for 24 hours notice for cancellations. Late cancellations or no-shows may be charged the full session fee.

Send us a message or call +1227-243-3369. We'll schedule a brief consultation to make sure BalancedMental is the right fit, then book your intake.